Always Provide Value

You’re not going to become successful if you’re producing a subpar product or service—it’s so important to provide value at every turn. You should always strive to do more and do better. You want to become known for offering something premium. You want to stand out in your market, no matter how crowded it is.

What’s the first thing people think of when they hear the name of your business? What feelings do you think are associated with your product or service?

It’s not good to be unsure— you should always be aware of what kind of experience your customers are having. If you don’t know, ask. You can survey your customers and get a general feel for those in your market.

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$2600 a Month Sending Motivational Reminders

I LOVE this one!

As usual I’ve promised not to reveal who this is, their name or exactly what niche they are in.

That said, I can give you enough information for you to get started doing something quite similar almost immediately, if you choose to.

And bear in mind, this marketer has been doing this for just 3 months now and his business is growing fast. His first month was only a few hundred dollars, the second month was well over a thousand dollars and that $2600 figure I quoted you is from his third month. Based on his rate of growth, next month should exceed that by at least another $1000. As always, your results will vary based upon an infinite number of factors.

Here’s what “John” is doing…

He’s in the self-help niche but I’m not allowed to get more specific than that. From what he tells me, John has been in the niche for nearly a year now and was floundering. He does have his own line of three different products, none of which have sold all that well.

Then he hit upon the idea of BEING PAID by his subscribers to send them SMS messages.

I’m not kidding. His customers pay him $8.99 a month to receive a handful of SMS messages from him.

Here’s where he got the idea:

The University of Queensland’s Centre for Health Services Research reduced the number of sunburns young adults received by sending reminder text messages.

They found that three messages a week were enough to reduce sunburn rates from 40.3% to just 7%. And even after the study was completed, sunburn rates were still lower (23.5%) than at the beginning of the study.

Messages in which participants were asked to reply turned out to be the most effective. For example, “Dear Emma, have you used sunscreen today? Text back yes or no.”

But that’s not all…

A six month study in Australia was conducted to determine if text messaging could positively influence the behavior of coronary heart disease patients.

They found that patients who received text messages four times per week reminding them to exercise and eat right lowered their cholesterol, blood pressure and BMI.

And the patients who received these messages said the messages were helpful. Many of them even replied to the messages even though it was not a requirement. A typical response might be, “Thanks for the message, I’m on my walk right now and this morning my blood pressure had improved.”

But wait, there’s still more…

Motivational SMS text messages helped Weight Watchers members to lose weight. Those who received the messages lost 4.5 pounds more than participants who didn’t receive the texts.

Just two messages were sent out weekly with helpful info and reminders to do things like keep a bag of cut up veggies in the fridge for snacking. 80% of participants said they thought the text messages helped them adopt new healthy habits.

As you can see, the recipients of motivational and reminder SMS texts get tangible, measurable benefits from them, even when they’re only receiving the messages a couple of times per week.

I think it all goes back to accountability. In each study, participants were responding back and saying that yes, they were taking action on their goal.

It’s also about not feeling alone. When we start out to do something new it can be a really lonely feeling. The simple act of receiving a text message from someone who cares whether or not you’re successful can make a big difference.

A couple of points: John started his service by offering it to his readers and followers, people who already knew him from his writings and recordings. This service would likely be a little more difficult to sell to a cold audience, but it could certainly be done, especially if you have some great testimonials to share.

John uses Paypal to set up the subscriptions, letting his customers know that any time they want to cancel, they simply log into Paypal and do it. This gives his prospects a feeling of security that they won’t be roped into something they don’t want for months to come.

John charges a low fee for his service, and he offers two variations: One is SMS texting only ($8.99 a month), and the other one is SMS texting and short, motivational daily emails. The price point between the two options is extremely small, so naturally almost everyone takes the bigger package which is still pretty cheap, just $9.99 a month.

You might think that daily emails are a pain, but it’s actually much more profitable for John to send the daily emails because he also includes an offer each day in the P.S. Sneaky, right? He’s got customers PAYING to receive offers from him. I asked if anyone complained and he said no because he makes the offers extremely low pressure, just helpful resources if they want more results faster.

I would suggest keeping your price under $10, at least to begin. This is a volume business rather than something where you charge big bucks to just a few people.

That said, you could offer an upgrade for a high price that includes sending individual texts custom tailored to each recipient. In other words, you’re sending motivational or reminder texts, but you’d probably also be carrying on a dialog at times through texting.

And you would know something about this person and their goals and stumbling blocks, so that you can do what you might call ‘mini-coaching’ via texting.

This is a service that John is considering adding but he hasn’t done it yet. He wants to wait until he has more regular subscribers before he offers it, because his goal is to bring on a virtual assistant (VA) to help him handle the one-on-one texting, and to do this he wants to immediately get at least 10 premium subscribers at $100 a month to pay for the VA.

With the number of paid subscribers he already has, I don’t think it’s going to be a problem for John to get at least 10 of them upgraded as soon as he’s ready to add the premium service, but time will tell.

John’s texts are one part tip and one part motivation and sometimes he adds a question. Again, I can’t reveal his exact niche, but if he were working with people who are trying to stay sober (he’s not) then an example text might be:

“Fatigue lowers willpower. Go to bed by 10:30 to avoid getting over tired. You’re doing great – I’m proud of you! What time will you go to bed tonight?”

Simple, right?

You get people signed up at a low monthly fee and you use an SMS service to send out the texts. You can sit down once a month and write out the texts you’re going to send for the entire month. Also, you might write a short sequence for brand new subscribers welcoming them and explaining how it works.

Each month John creates content just for his paid subscribers and he sends out the link to that content via SMS text. So far, he’s created weekly videos where he talks directly to the subscribers, giving them more useful tips, motivation and empathy.

John says that empathy is crucial. When people are struggling to reach a goal, it’s super helpful for them to feel there is someone who understands what they are going through.

If you genuinely like helping people, then this business might be a great fit for you. I don’t recommend this to someone who strictly just wants to make money, because I’ve seen how John pours himself into the content he creates and also the time he takes to respond to people, even though he doesn’t advertise that he does that.

And his results speak volumes, because so far his attrition rate is nearly zero. People are sticking with him because they like his service and because they like him. I’ve seen their comments and they think of John as a mentor and a friend, which is pretty special.

John estimates that half of his new subscribers come from referrals from current subscribers, which is incredible. He doesn’t offer any kind or affiliate or reward system for referrals yet, and when I asked he says he doesn’t plan to add one. But if he did, I think his business could totally explode.

Outsourcing Profit Plan for Marketers

Online entrepreneurs are often so nervous about someone else not doing things the way they would that they refuse to ever consider the option of outsourcing. The result is an overworked, exhausted marketer who has limited themselves to a finite amount of work that only they can handle.

This is neither healthy nor feasible if you’re trying to expand your business and grow your profits. With a career like this, many brands have an entire team of employees to divvy up the tasks.

So what to do instead? Read this to find out.

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How to Get More From the Emails You Send

It doesn’t matter what your focus is as a marketer, your email list is likely your most valuable asset. Scratch that—it is your most valuable asset. It makes sense, then, to focus on tweaking your email marketing strategy so you can earn even more.

Many marketers, both new and experienced, are intimidated by email marketing. They aren’t sure how to really connect with their audience in the right way. They aren’t sure how to build the relationship or make sales. Some mail too much and others don’t mail enough. It can be really confusing.

One of your top priorities should be to continue to build your list. This should always be a priority and unfortunately many marketers drop the ball on this. That’s one great reason it’s so important to release new products and get new affiliates on board to promote those products. Also, put up squeeze pages and give away freebies and continue to drive traffic to those squeeze pages.

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Avatar = $1,000 in 24 Hours

Noah Kagan of AppSumo is known for starting several companies and growing them to 7 or 8 figures in revenue.

Recently, while participating in a 24-hour business challenge to prove that anyone can start a business today, Noah asked his followers what business he should start.

The answer? Believe it or not, the answer was beef jerky.

One day later Noah reached the goal of earning $1,000 in 24 hours. In fact, his total revenue in the first day was $3,030.

Here’s how he did it:

  • He located a source for his jerky.
  • He made a basic budget to work out how much he needed to sell to clear $1,000.
  • He made a customer avatar to determine who he needed to target.
  • He sought out people who fit the customer avatar.

Yes, it really was that simple.

The question is, what action did Noah take that most aspiring marketers fail to do? Did you catch it?

The avatar. Noah made a customer avatar so he would know who to target. Once he knew who his customers were, he looked online to see where they could be found and he reached out to them.

Knowing who his ideal customer is has been a cornerstone of all of Noah’s business success stories. And creating the avatar, crafting personal messages to the avatar and then finding people that match the avatar has enabled him to be successful in just about any business he starts.

If you don’t know who your target audience is, then it’s nearly impossible to find your customers or create an effective marketing strategy.

“But I don’t need an avatar for my little business, right? Noah is a big time marketer, so that’s fine for him. I just want to sell my stuff, not waste time with some silly marketing exercise.”

If that’s what you’re thinking, you’re not alone. You want to get busy making money as fast as possible and I totally understand that.

But creating an avatar for your business will actually SAVE you time and MAKE you more money, I guarantee it.

First, what is a marketing avatar?

Simply put, it’s a fictitious person that represents your ideal customer.

And your ideal customer is the person most likely to repeat buy from you, be loyal and recommend your product or services.

Naturally, your ideal customer is the one you want to attract with your marketing.

And before you can create an effective marketing campaign to attract your ideal customer, you must first know who that is. In other words, know your avatar so that you can locate and accurately engage with those most likely to buy from you.

Simply targeting anyone and everyone doesn’t work because it’s too general and not cost effective.

Imagine if you target everyone: You might reach a thousand people before you stumble on one buyer.

But by targeting your perfect customer, your advertising costs will plummet and your conversion rate will soar.

Once you have your avatar then the conversations you design will address your audiences’ wants and concerns. You’ll know where to reach your customers and you’ll know how to make offers they naturally respond to.

When you create a customer avatar, you’ll…

  • Be more effective in your advertising
  • Learn which social media platforms your customers follow
  • Won’t waste advertising budgets on the wrong platforms
  • Create branding that specifically appeals to your ideal audience

Entire books and course have been written on how to create your customer avatar, but for now let me give you a few pointers…

First create a name and physical description.

Think of a loyal customer who champions your products and is quick to leave a stellar review. What will you name this person? What do they look like?

Next, zero in on demographic details

Create a well-rounded vision for your avatar. Determine demographics such as:

  • Age
  • Income
  • Amount in assets
  • Geographic location
  • Job
  • Homeownership status
  • Marital status
  • Parental status
  • Pet ownership
  • Educational status

Finally, flesh out their humanity

This is a (nearly) real person, not a robot. Add the emotional elements of personality that will come into play when they are deciding whether or not to purchase your product. Figure out:

  • Their pain points
  • Their personality characteristics
  • Their fears
  • Their desires
  • Books, movies, music, tv shows and websites they consume
  • Their hobbies
  • Their favorite celebrities

When you finish this exercise, you should feel like you’re friends with your customer avatar. You should be so connected with this imaginary person that you’re inspired to work just for them.

This is the person you will aim all of your marketing, all of your advertising and all of your product creation towards.

This is your ideal customer; the one that – if you play your cards right – will make you rich.